• Terms of Service

    1.1 The account holder will be responsible for any abuse of their connection, which might include incurring additional costs. When using our service, you may not:

    1.1.1 restrict or prohibit any other user from using the Internet;

    1.1.2 post or transmit any unlawful information of any kind, including without limitation any transmissions, constituting or encouraging, conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law, including without limitation U.S. export control laws and regulations;

    1.1.3 post or transmit any information or software that contains a virus, Trojan horse, worm or other harmful component;

    1.1.4 upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other materials, or other proprietary right, or derivative works without obtaining permission of the copyright owner or right holder;

    1.1.5 remove or alter copyright management information including, without limitation, name or identification information of the author or owner, copyright note or terms & conditions for use of a work;

    1.1.6 avoid, bypass, remove, deactivate or circumvent by any means, any process or system such as copy protection systems that are intended to protect the rights of a copyright owner;

    1.1.7 send unsolicited e-mail that causes complaints from the recipients of the unsolicited e-mail;

    1.1.8 send large quantities of unwanted or unsolicited e-mail to individual e-mail accounts (also known as "spamming" or "mail bombing");

    1.1.9 make any unauthorized attempt to gain access to any account or computer resource not belonging to that user

    1.1.10 engage in conduct which interferes with Catapulsion's ability to provide Broadband Services or interferes with the rights of others including, but not limited to hacking, circumvention of user authentication or security of any host network, or account, "denial of service" attacks (port scans, flooding of networks, deliberate overload attempts, etc.);

    1.1.11 scan or probe the security of the Catapulsion or any other network for any purpose whatsoever by the use of packet sniffers, siphons, decoders or other methods;

    1.1.12 obtain or attempt to obtain Catapulsion services by any means or device with intent to avoid payment;

    1.1.13 attempt unauthorized access, alteration, destruction, or any attempt, of any information of any Catapulsion customers or end-users by any means or device;

    1.1.14 use Catapulsion's products and services to interfere with the use of the Catapulsion network by other customers or authorized users;

    1.1.15 violate the law or aid another in any unlawful act;

    1.1.16 resell Catapulsion Broadband Services or any other Catapulsion service to any third parties without prior express written consent from Catapulsion

    1.1.17 engage in any commercial or business activities using a residential account without prior express written consent from Catapulsion;

    1.1.18 run programs or servers that provide network services to others through Catapulsion Broadband Service which includes, but is not limited to, web hosting, multi-user interactive forums, game servers, operating an internal mail, http, ftp, irc, or dhcp server to serve external connections or support multi-user interactive forums without prior express written consent from Catapulsion;

    1.2 You are responsible for ensuring that your usage of Catapulsion service does not improperly restrict, degrade or adversely affect any other user's use of Catapulsion services nor represent, in Catapulsion's sole judgment, an unusually large burden on the network itself. The listed speeds are burst speeds. You must comply with the then current bandwidth, data storage and other limitations on your service. If excessive bandwidth or service utilization is determined by Catapulsion to adversely affect Catapulsion's ability to provide services for its other customers, immediate action may be taken to alleviate the problem.

    1.3 Except for information, products or services clearly identified as being supplied by Catapulsion, Catapulsion does not operate or control any information, products or services on the Internet.

    1.4 The Internet contains unedited materials that may be offensive or objectionable to you. You access these materials at your own risk. Catapulsion has no control over and accepts no responsibility for these materials. Customers may wish to utilize software designed to limit access to certain material on the Internet.

    1.5 YOU UNDERSTAND THAT YOU MAY BE HELD LIABLE BOTH UNDER CIVIL AND CRIMINAL LAW FOR INFRINGEMENTS OF THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS. YOU MAY BE HELD LIABLE FOR ALL ACTUAL DAMAGES AND PROFITS, ATTORNEY’S FEES, COSTS, OR THE COURT MAY AWARD STATUTORY DAMAGES UNDER THE COPYRIGHT ACT. CRIMINAL LIABILITY CAN ALSO INCLUDE FINES AND IMPRISONMENT.

    1.6 Catapulsion may take any action it deems appropriate without notice to protect the Catapulsion service and its facilities. If Catapulsion denies you access to Catapulsion services pursuant to this Section, you will have no right:

    (i) to access through Catapulsion any materials stored on the Internet, or

    (ii) to access third party services, merchandise or information on the Internet through Catapulsion,

    and Catapulsion will have no responsibility to notify any third-party providers of services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.

    1.7 Catapulsion has no obligation to monitor Catapulsion services. You agree that Catapulsion has the right to monitor Catapulsion services from time to time, and you consent to Catapulsion's access, use, and disclosure of any information as necessary to satisfy any law, regulation, or other governmental request, to operate Catapulsion services properly, to improve the services, or to protect itself or its customers.

    1.8 Catapulsion shall not be responsible for acts of God; acts of public enemies; orders of any kind of the government of the United States of America or of any individual state or any of their departments, agencies, political subdivisions, or officials; or any civil or military authority; insurrections; riots; acts of terrorism; epidemics; landslides; lightning; earthquakes; fires; hurricanes; volcanic activity; storms of extraordinary force; floods; washouts; droughts; civil disturbances; explosions; or any other cause or event not reasonably within its control; by virus, hacking, system outages; or the loss of data or services caused by the foregoing. Billing adjustments for downtime will only be considered by Catapulsion if the cause of the service interruption is determined to be caused by failed systems maintained by Catapulsion, LLC. Billing adjustments will only be considered if such outages are for a continuous 24-hour period or longer. Adjustments will be prorated based on monthly charges.

    1.9 You agree to adhere to this Acceptable Use Policy, and acknowledge it is your responsibility to be familiar with updates to this Agreement and to the other terms that appear on this website by periodically viewing them online at http://catapulsion.net/pages/terms

  • Privacy Policy

    At Catapulsion LLC. (herein referred to as "Catapulsion"), we collect information about our customers and use it to provide our services. We also share it as needed to meet our business goals or fulfill our legal obligations. We protect the information we have about our customers, and we require those we share it with to protect it too. Rest assured that we do not sell, trade, or rent your personal information to third parties. Full details of our Privacy Policy are included here for your reference.

    Personal and Business Data

    Information such as name, organization, email address, mailing address, credit card number, and expiration date is needed to process your order.

    Use of Information

    The information you provide is used to provide our services and enhance your experience with Catapulsion. We use it to bill you or send notices about your account and update you on our products and services. We will also occasionally notify you of special offers. »» Catapulsion does not sell, trade, or rent your personal information to third parties. We occasionally provide aggregate information regarding the use of our website to partners, but these statistics never include personally identifying information. »» Please note that if the government or law enforcement requires our customer information, we are legally obligated to release it.

    Security

    Catapulsion is committed to taking reasonable steps to ensure the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We have administrative, physical and technical controls to safeguard it; We train our employees on the importance of protecting it. Your credit card security is our highest priority. Catapulsion utilizes Secure Sockets Layer (SSL) encryption, an advanced encryption technology that protects the information you send us against unauthorized access. This safeguard has helped, in many cases, to make shopping on the Internet significantly safer than using your credit card at a restaurant or department store.

    Cookies

    Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Catapulsion uses cookies to personalize your experience, and to keep session-related data for ordering. Most web browsers are automatically set to accept cookies. To change this, or to show a warning each time a cookie request is received, please review your browser's guidelines.

    Children and Privacy

    Catapulsion has no intention of collecting personal information from children (i.e., individuals under the age of 18). If a child has provided us with personal information, Catapulsion asks that a parent or guardian of the child contact us if they would like the information submitted by a child deleted from our database. Catapulsion will use reasonable efforts to delete such information from its database. If you would like more information about children, privacy and the Internet, you can refer to the Federal Trade Commission's website. http://www.onguardonline.gov/topics/net-cetera.aspx. For additional information, vist http://www.onguardonline.gov/.

    Summary

    Catapulsion is committed to protecting your privacy. The information you provide is used to provide better service with Catapulsion. We use it to bill you or send notices about your account and update you on our products and services. We do not sell, trade, or rent your personal information to third parties. If you would like to discuss how we use your information, please contact us.

    Your Consent

    By using Catapulsion services, you consent to our use of your personal and non-personal data as specified above. Catapulsion reserves the right to change this agreement at any time for any reason, without notification.

  • Disconnect / Refund Policy

    Should you need to leave our service, please turn in the equipment used to provide your service. We will come and retrieve the antenna. Your agreement with us states that you may be held financially responsible if the equipment is not returned. Also, remember that if you are in a contract and disconnect your service, for any reason, before you have completed the full term, you will still be responsible for the monthly fees for the balance of the contract and/or the cost of Installation and Equipment as stated in the contract. In cases of marital disputes the signatory of the agreement will be held accountable. Any credit balances will be refunded to the account holder after the account has been properly closed.